People Love Our Patio Furniture...

Here are a few snippets of emails/letters we've received from some of our customers after they received their new PVC outdoor furniture from us.

 Just wanted to let you know that the chairs arrived and my parents  LOVE them!!!  They said the people who delivered them were very nice and helpful.   So  thanks very much for a job well done, your help, patience and kindness made for a satisfying internet shopping experience, not to mention the high quality of your product! 

Best regards   
Carla B, Pennsylvania

We just wanted to take the time to say "thank you" for an outstanding job. My
girlfriend and I are both managers, I in a dental laboratory, she in retail,
and we only wish we had employees working for us that exhibited your concern
for detail and customer satisfaction.  Too often a customer will complain, but
seldom do you hear the words of praise for a job well done.

 I had similar chairs for several years, and we decided to put them to rest two
years ago at our curbside( not realizing we could have gotten new cushions).
Needless to say, they were gone in less than a half an hour.  Since that time,
we have been through several lounge chairs at our poolside retreat, but have
missed the absolute comfort that your chairs provide.  Being in Pennsylvania,
we have limited resources here, and so we decided to go online to research the
chairs we were so desperately missing, and that is how we happened upon your
website.

 The chairs arrived this afternoon, and we are absolutely thrilled with them.
Their extreme craftmanship will provide us with years of comfortable poolside
laziness.  We broke them in tonight with a bottle of Merlot and some cheese and
crackers...what can I say?  We Pennsylvanians only get this luxery for three
months a year.

 But just as overwhelming as the product itself was the excellent customer
service we received. You were professional, polite and engaging. The product
arrived as promised, and you followed through with us until the end.  We are
very impressed, and just wanted to express our gratitude with a letter.

 Any employer should be happy to have you as part of their team.  We will
certainly refer you to our friends and relatives.  Thank you so much. 

Ellie Gurvitz & Tina Moskella, Pennsylvania

...we received our chairs last week and they are great. Please keep my information on file because I will probably order 2 more next spring. Thanks again.

Lynne Wolfe, Georgia

The furniture is terrific.  Mark and I have been sitting outside reading the paper at the table.  Thank you [...] so much! In fact, I am trying to convince a friend of mine to come over and look at it because she has been thinking about getting outdoor furniture too. Thanks again for all your help.

Phyllis Coleman, Florida

I received my Patio Furniture as promised (actually 2 weeks earlier than quoted!!) and am absolutely thrilled. It came completely assembled (including cushions) and it was just a matter of placing them on my patio.

The fabrics are gorgeous and the quality of furniture itself is outstanding. The chairs and tables are very stable and don't wobble at all ( a problem with my previous wrought iron furniture ).

This is the first time I have ever purchased furniture online and I must admit I was a bit apprehensive, but my fears were unwarranted!! I had house guests the day of delivery and they were very impressed with the quality and comfort.... so much so, they stayed an extra day to enjoy it!!
 
Best Regards,
Dr. Richard Caprio, Florida

... Again, thank you both for all the time you took and all of your suggestions.....

Lori Hon, Florida

Charles, Canada

We received our order today and everything is absolutely beautiful!  We are very pleased with the design that we selected as well as the workmanship of the furniture; very nice quality. I also appreciate all the other extras that you sent!  I will definitely pass along you to my friends that are looking for patio furniture.  I will also send you a picture when we get everything in place. We can’t even thank you enough for all you have done for us.

Jenny Ammons, Pennsylvania

Our replacement cushions just arrived - Nicely done, we are very pleased.

Colene Frederick, Virginia

Just a note to say thank you so much for all of your help with the broken pipe under the seat cushion of my swivel rocker.  The parts arrived Friday and my daughter's friend fixed it today. I hope that the broken parts you requested helped you to figure out why the two pipes came apart as they did. Again many thanks for you kind and quick resolution of my problem.

Paula Dunn, Florida

Boxes (cushions) just arrived.  It is a 'tad' cool here, 32 degrees.  We put the boxes in the garage for now until we can get them out on the porch.  Yes, we use the porch most everyday unless the temperature is below 40 degrees.

I did, however, peek into one of the boxes.  They look nice.

I really do not know how to thank you and your company.  So... THANK YOU ... and I will definitely recommend you to anyone and everyone who wants (needs) cushions.

Connie Sloan, North Carolina

I did not forget to send you the picture of my beloved patio furniture. Thank you again.

Best wishes to you and the crew you work with in the New 2008 Year.

Sincerely, Lu Isakovic, New Jersey