Outdoor Patio Furniture Orders

We do not use an online shopping cart for several reasons. Firstly, we want to talk to you! We want to be sure we understand exactly what you're looking for and we want you to understand exactly what you're getting. Another reason is that there are just too many variables - furniture style options, hundreds of fabric choices, etc. - that it simply becomes too complex.

4 Steps to Place and Order

1. Choose the item(s) you wish to buy. Write down their item numbers and descriptions, and any color option for the item.
2. If your item(s) require any fabrics, choose the fabric number and name and write it/them down.
3. Write down any other options you may need for your item(s).
4. Once you have selected your preferred furniture design and the type and number of pieces, your preferred fabric/strap choices and accessories you require, please either go to the order form, or give as a call or email us for a free price quote.

Our friendly, experienced staff will be happy to answer all your questions, help you select the right type and color of fabrics for your outdoor cushions, estimate shipping costs and arrange for your payment.

Click here to email us

Phone: 386.437.0505
Fax: 386.437.0583
Toll Free:1-866-586-3379

Shipping and Delivery Information

Delivery Lead-time

Even though our "standard" delivery time is stated as 2 to 3 weeks, delivery times may vary. Some aspects of your order that may affect delivery times are:

• The size of your order
• The volume of orders placed before yours and their production status
• The difficulty of your order (some items are much more complex to make than others)
• Fabric availability
• Your delivery address

Receiving Your Delivery

We use several carriers to ship our orders so that we can get your items to you as quickly as possible and at the best price. Some orders will be delivered by UPS/FedEx/DHL in small vans, and others may be delivered in very large trucks.

If you are not home when a large truck delivery is being made, some carriers will not leave the items, but will leave you a notice to call them to make arrangements for a suitable delivery time. Other carriers will call you before delivery is made to arrange a suitable delivery time.

EXTREMELY IMPORTANT

CHECK YOUR PACKAGES CAREFULLY BEFORE SIGNING FOR THEM. If you notice any damage to the boxes or any open boxes, make sure the driver makes a note of the damage before you sign. This way if there is any damage to the contents, you (and we) will be protected with insurance.

ALL ITEMS ARE CAREFULLY INSPECTED BEFORE LEAVING THE FACTORY.
IF YOU FAIL TO NOTICE DAMAGE AT THE TIME OF DELIVERY,
NEITHER WE NOR THE TRUCKING COMPANY CAN BE HELD RESPONSIBLE.

ALL ITEMS ARE NON-REFUNDABLE

Shipping Costs

As you can imagine, there is wide variation between our customers' order sizes. Because of this, it is extremely difficult to create a "formula" for pricing shipping costs.

We estimate shipping costs at the time of your order, based upon our experience. Once your order is completed and weighed, we obtain estimates from multiple carriers before shipping to obtain the best possible pricing and delivery time for you. When the delivery is complete and the actual shipping cost is known, if the cost is significantly lower we will refund the difference to you. If it is higher, well... don't worry, we'll cover it.

The Pipefine Patio Furniture Team thanks you for your business!
We know that you'll enjoy your patio furniture for many years to come.
Please tell your friends & neighbors about us - we will pay referral fees to you.